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Testimonials
2011
I have traveled all around the globe skiing and found the services offered by VIP second to none. They took care of and thought of absolutely everything so that we could relax and focus on enjoying Whistler's terrific skiing. I would highly recommend booking with VIP Mountain Holidays and I'm looking forward to our next visit to Whistler.
Dominique Perret
Voted ‘Best Freeride Skier of the Century' by Ski Press
2011
I just wanted to write quickly to thank you for the most wonderful holiday. All the arrangements from the private transfer, accommodation, ski hire, lessons, yoga classes, spa treatments, lovely dinners etc flowed seamlessly, just like a well oiled machine due to all the hard work that you and your team did behind the scenes. This meant that Mark and I really did manage to have a very relaxing holiday. We can't wait to return to Whistler and look forward to seeing you again very soon.
Mark Howden & Stephanie Olivier
London, UK
2011
Aloha, All at VIP,
We are excited about our skiing vacation in March, 2010. This will be the 8th year that we have booked through VIP. We continue to come back because of your personalized service and excellent assistance in all phases of our trips. One example was last year when our son injured his knee on our fist day in Whistler. Your guys were so helpful in getting him to the clinic for examination and to the physical therapist for treatments. He was eventually able to ski, missing only three days on the slopes. We continue to rely on your wealth of information about Whistler and the ski runs to make our vacations special. We really appreciate your prompt response to all our inquiries and complying with our requests. We continue to recommend VIP to all our friends and families when we know they are planning a trip to Whistler.
See you in March!!
Mahalo and aloha,
Michael, Kim, and Struan Bowers
Honolulu, Hawaiian Islands
2011
There's nothing quite like a trip to Whistler using the VIP services. We absolutely love the skiing and the Whistler resort, but it's the service from the VIP team that makes this trip stand out in comparison to other holidays. From the moment we meet up with Dylan at the airport, nothing is too much trouble. Whether it's accommodation, dinner reservations, organizing ski lessons or even showing us around the mountain, everything gets sorted out perfectly without any hassle whatsoever. His efforts and kindness have made our holidays so much better than we possibly could have imagined and we'd like to think that we've made a good friend in the process. Would we go skiing anywhere else? - not unless we could take the VIP team with us!!!
Ben Lane
UK
2010
Thank you to everyone at VIP for making our first-ever ski vacation out west such a success. Holly and Julie were very helpful in arranging our pre-arrival reservations. Special thanks go to Adrian for meeting us, driving us to the Rim Rock Cafe, providing tons of tips about the mountain and village, and for being such a great guide on the slopes! We plan on returning to Whistler again and we'll definitely call you folks first!
Best regards.
Bruce Wolfgram
2009
Dear Team VIP,
Thanks so much for looking after us while we were in Whistler. It was so nice to have you guys around to sort out all our logistics and we really felt that we could chill out and relax knowing that everything was taken care of. We felt like we did it all- ice castles, igloos, doglsedding, heli-toboganning, skiing in back bowls, clubbing, and backcountry lunches! We are already talking about our next trip to Whistler and we'll be sure to tell anyone who mentions Whistler that they should book with VIP Mountain Holidays. See you again soon!
Paris Hilton & Doug Reinhardt
2005, 2006, 2007, 2008, 2009
I should have written this short note, 5 years ago!
Whistler is a wonderful holiday destination it has something for everyone, for us it's fabulous restaurants we love to visit year after year, an excellent ski school for children/adults and VIP Mountain Holidays.
To be able to visit a resort and receive the same warm, friendly and efficient service makes us come back, year after year.
From the moment I email Dylan at the start of my booking, to the time he delivers us back to the airport at the end of our holiday, we enjoy a service where nothing is too much trouble, to arrive and find my groceries packed away, lift passes and ski school vouchers ready for next day skiing, takes the stress out of the holiday after 11 hours of travel.
So thank you all very much and we will see you all again in 2010!
With our best wishes
The Herbert Family
UK
2009
Dylan, Julian and all the folks at VIP Mountain Holidays are great. They really made our group's trip! They arranged everything from groceries to wine to airport shuttles, pre-purchased discounted lift tickets for us all, found two absolutely fantastic ski instructors to help us tear up the mountain, got spa dates for the girls, recommended fabulous restaurants and even got us right in to see a doctor when one of us needed it (No, nothing serious!) Our group of 10 friends takes a week long ski trip every year, so we've worked with a lot of organizations. We've never felt as pampered as with these guys! Whatever we thought of….snap! it was done. We'll definitely be back.
Al & Joyce Beedie & Friends
CO, USA
2009
Thank you so much for all you did to provide us with a beautiful, stress-free and perfect wedding. The ceremony setting you found for us was spectacular, the venues for the rehearsal dinner and the reception were fun and fabulous, and your help with the logistics of our guests' lodging and transport were valuable beyond measure. I honestly don't think we would have managed to get married without VIP Mountain Holidays! We could not have done this without you. You gave us our 'perfect day' and we will be forever grateful to you!
With boundless gratitude,
Tanya and Michael Storm
Bellingham, WA
2008
Hi everyone - thanks for organising a really fantastic holiday for us and to Julian and Alex for being so helpful whilst we were there. The kids say it was their best holiday EVER. We will be in touch when we next come back to Whistler. Have a great summer.
Fay Watson
2008
Many thanks to you all for your time and efforts, prior & during our stay in Whistler this year and helping to make it a very memorable trip for all concerned. The VIP virgins in the group were all very impressed with the service and the VIP veterans, knew what to expect and we weren't let down! It was good to see the whole team on a number of occasions, in the bar, at the condo, on the slopes, in the street and at the hockey. A team that is truly customer facing!
Some of the restaurants I'd not been to before, so you've now complicated the bookings for next season as we now have more excellent restaurants to choose from, than days we will be staying! La Rua was a real treat and the table at Hy's was the best! Araxi's was also a dining experience not to be missed. The late notice changing of lessons, booking of lift tickets and fresh tracks was greatly appreciated. The Canucks hockey game in Vancouver was a real treat and great to witness a 6-2 win! Thanks to Gunter for his chauffeuring skills up and down Highway 99 (Or Lower Peak to Creek Highway, as we now call it with it's unbashed feel to the road!)
Dylan - special thanks to you for guiding us round and taking us up Spanky's Ladder - an experience that will remain in the memory for a long time! And also for spending your free time with us on your day off prior to going on vacation yourself. I realise how precious the time commodity is and we are very grateful to you.
Enjoy the rest of the season and the summer and all being well we'll see you again next season!
Take care & ski you soon!
Tim Withey
UK
2007
We just wanted to thank you for arranging a great ski trip in March for Matt, Jeff, Beth and myself. Besides the weather, it met all of our expectations and more. The accommodations at the Gables was perfect for us, your restaurant choices were top notch, and suggestions of stores to shop were excellent. This is the first time we have used a concierge service and we are now spoiled. After years of making all the arrangements myself, it was nice to sit back and let someone else with knowledge of the area plan our days out for us. The ski day with Julian was the highlight of the trip. The kids still are talking about that long adventure down the back bowl. The last night stay at the airport worked out perfect and made the trek to the airport much shorter.
Who knows, we may contact you about coming out for the 2010 Olympics.
Thanks again for all your help.
Bill Breunsbach
2007
Dear VIP Mountain Holiday Gang,
We have finally settled down long enough to write a letter and thank you for the superior service you provided during our wedding and honeymoon trip to Whistler. Whistler is a fantastic destination and turned out to be exactly what we wanted for our wedding and honeymoon location. However, without you guys, it would not have been as spectacular. We are so appreciative of your advice, transporation and suggestions. It was a pleasure to know Julie and Julian, and we would love to meet the rest of you when we return to Whistler, perhaps in a few years for an anniversary celebration. Once again, thanks for making our trip a success and helping us create tons of happy memories.
Kindest Regards,
John and Laura Clements
1998, 1999, 2001, 2003, 2007
First hooked up with Matt and Ben going on 10 years ago now and they are the one and only call I have to make when planning a trip to Whistler. All you have to do is let them know when you're coming and what you need and all the paperwork and reservations are taken care of for you. They provide you a welcome packet with village / trail maps, your lesson and lift tickets all pre-printed and delivered and pretty much anything else you can think to ask for. Everything is done ahead of time and Julie does an incredible job of keeping on top of all the things you need to do.
On top of that, what can be better than having a true local take you around for the day in fresh powder? Huge thanks to Julian for taking his time to help me discover the love for knee deep powder, showing me what lines to take and how best to ski in something that we East Coasters are quite unfamiliar with. "Powder" back East might cover your skis if you are lucky and chances are thats just leftover manmade stuff you are pushing around. Really just an incredible morning although I hope to make a better showing of myself next time - less falling, more skiing!
I cant think of anything VIP hasn't helped me with over my trips up there. Whether its renting a condo or hotel, making dinner suggestions, showing the best runs to take or getting you tickets to the best party on New Years - these guys really can do it all.
Thanks again VIP, great service as always. The only regret I have is not trying heliskiing but hey thats why they make next year!
Phil and Jodie
Virginia, USA
2000, 2001, 2002, 2003, 2004, 2005, 2006, 2008, 2010, 2011, and booked for 2012.
As part of his mid-life crisis in 2000, my husband George Anson decided, in his 40th year, to learn to ski. Always well prepared, he had done his homework and chosen Whistler, ski capital of the universe, as his preferred destination. Further homework and internet serendipity put him in touch with VIP Mountain Holidays. The rest is history, as they say.
Ever proactive, expert and tireless, Ben and Matt have nannied our jetlagged and clueless family of five through the whole great adventure. We have just returned from our sixth visit over New Year 2006/7 and feel rather proud that after those first, faltering snow-plough turns, we have now attained the dizzy-heights of off-piste and heli-skiing. Challenges to Ben and Matt have been many and varied, from exacting accommodation requirements to lost property scattered widely around the resort and even last-minute baby-sitting demands (on New Year's Eve, no less). They have never failed to meet any of them - promptly and with good grace and humour.
We would recommend VIP to anybody considering a trip to Whistler. Their knowledge of the resort and its facilities is second-to-none, whether dealing with total beginners or experts. Ben and Matt have become our good friends and we look forward to many more years of great family ski trips.
Kirsty Anson
Buckinghamshire, England
2000, 2001, 2002, 2003, 2005, & 2006
We first booked a trip to Whistler with VIP back when it was just Ben'n'Matt and have kept coming back, booking with VIP, almost every year since. It's great to have everything arranged for you - reservations, passes, lessons, groceries - including roses in our hotel room when we arrived on Valentine's day (well thought of Ben, shame is Rich would never have thought of it himself!) - and a friendly face to pick you up at the airport, even when you arrive four and a half hours late! However, the really special thing about the VIP service is the guiding. It's amazing to explore the mountains with people who know it so well, who can always seem to find somewhere fantastic away from the crowds. We've been to Whistler with various mixed groups of ranging abilities and our guide from VIP has always been able to accommodate this, give us a great day on the slopes and, usually, drink beer with us at the end of the day! We're sure we'll be back again very soon.
Rich and Ceri Jefferson,
London, UK
Apr 2006
Dear VIP Mtn Hols.
I got home safely after a slight delay at the airport, and I just wanted to say a big thank you for making my trip a very memorable one - and this time no injuries (discounting wounded pride on some of the "falls" I had!)
Next season I hope to come armed with ski buddies - all being well, of the Paul & Liz and Matt variety! And maybe some more but we'll have to see.
Julian - sorry I didn't get to ski with you on Wednesday, I hope that your arm makes a hasty recovery (maybe you should quit skating or wear armour?!) Thank you for getting me started upon arrival and explaining the hockey rules to me.
Dylan - thank you for spending your time with me on your day off, I really appreciate it and am indebted to your guiding skills, as I said dead customers don't return, so thank your for your patience and support! Go, Canucks Go!
Julie - Sorry that I didn't get to meet up with you this time, but thank you for all your hard work prior and during my trip.
Matt - thank you for the ride back to the airport, I greatly appreciate it. I hope that you manage to retain your fuss ball (table football) crown amongst the growing competition!
Ben - Thank you, as ever, for being the primary link, and also a big thank you for sourcing the Canuck's tickets. Despite the result, I really enjoyed the experience.
Enjoy the rest of the season and as I said all being well, I'll catch up with you folks anon.
A very satisfied customer!
Tim Withey
UK
Feb 2001, Jan 2002, Jan 2003, Jan 2004, Jan 2005, Jan 2006, Jan 2007, Feb 2008, Jan 2009, Jan 2010 and Jan 2011.
"Thanks for organizing the best ski week we ever had. The hotel, instructor, and restaurants where all top notch; however, what I liked even better was the attention to details, the follow up, and the friendly service. We are definitely coming back! I had already forwarded your contact information to few of my friends."
Amnon Landon
San Francisco, USA
