Yes, we do work with many agencies, such as Oxford Travel, Kaluma Travel, oneconcierge, Horizon-co.com, Luxury Retreats, Entree Canada, etc.

No problem, we sell our service packages separately as well. Inquire within for more information or visit our sister site at whistler-concierge.com .

We answer all inquiries as soon as we get them. They will often be back to you within an hour (assuming we get them between 8am-8pm Whistler time). We are continually on-line, so answer e-mails very quickly, but if you want an immediate answer give us a call!

We are licensed and insured by BC's Business Practices & Consumer Protection Authority (BPCPA Reg# 3615), are licensed by the Resort Municipality of Whistler and are members of Tourism Whistler and the Whistler Chamber of Commerce.

Yes, we do groups of all shapes and sizes and have done many corporate and incentive trips. We can take a lot of the hassle out of the logistics of booking a corporate trip allowing the organizer to focus on the content of their meeting. Please see our Corporate page for more info.

Yes we do and our service is very useful in the summer as we can come up with all kinds of interesting ideas of things to do in Whistler.

We only deal with Whistler. We have decided to focus our efforts on one resort so that we can be the best of the best in Whistler.  We do however have a trade partner who deals with many different European resorts who offer a similar service called Kaluma Travel.

We have access to all the medium to high end properties in Whistler. We deal with hotels, condos, chalets and world class homes. We deal with most of the property management companies in town and also deal with a lot of owners directly.

We will certainly try and match the price. Keep in mind that often properties are upgraded and therefore can be priced at a higher level. We tend to use the nicer ones! We are also more about service than price, but strive to provide very good value, so let us know what you have found and we'll see what we can do.

VIP makes booking a trip to Whistler a completely hassle free experience. We are often less expensive than booking directly, so you might as well take advantage of our service and give yourself the opportunity to have 'the best holiday ever!'

Our rates are very competitive and we find that even guests who have visited several times appreciate the convenience of having a guide to help out from time to time. If you don't need the full service then you should likely consider the silver level service that would result in a lower price and would still give you full support in case you need it.

There isn't anything written in stone about the exact amount of service that is provided. Our goal is to exceed our guests' expectations and in most cases our guests are overwhelmed by the amount of attention that they receive from their guide. The best idea is to ask your guide for a guideline of what they can do for you and the basic answer is that we can do just about whatever you need!

Platinum service is the ultimate in luxury. With Platinum service you get a full time guide who is dedicated to your program. They will ski with you as much as you want and will spend as much time with you as you like. If you enjoy the finer things in life and want the best of the best in Whistler, then this is it! You can see a detailed explanation of what this service entails here

The service levels are dictated by the property that is booked. You can see a detailed description of each service. Gold is our most popular service level and means that you get one of our staff as your private tour guide while you are in the resort. You’ll get a full day of ski/board guiding, daily visits and the guide will be on hand as much as you need throughout your stay. With Silver service levels you get the full support of our office prior to arrival for the arrangement of all your logistics, a VIP guide to personally meet you and give you an orientation of the resort and access to support 24/7 throughout your stay. The big difference is that Gold service gives you the day of guiding and more access to your guide. You’re still fully supported in the Silver level and can call us anytime if you need anything at all!

Service levels are dictated by the properties that are rented. The higher end properties get Gold service and the mid-level properties get Silver service. Our silver service is recognized as being better quality than the service received at some of the higher end properties that might be booked without VIP.

No. We don't charge anything extra for our guiding and concierge services. We earn commission on the accommodation part of the booking and because we have a low overhead we can provide top quality service without having to charge anything extra. In fact, it is often less expensive to book through VIP than by booking directly with the hotels.

We provide each of our guests with our VIP "Hassle Free Concept"?. The general idea is that we act as a private tour guide/concierge desk for each of our guests and are on hand to make everything run smoothly. We will take care of all the logistical bookings prior to arrival (ie airport transfers, dinner reservations, ski school, lessons, non-skiing activities etc), we then meet you when you arrive and provide all kinds of guiding services while you are here in the resort. The general idea is that you sit back & relax while we take care of all the details. Our destination service is divided into 3 categories: Platinum, Gold and Silver and you can see more details on our service levels by clicking here